ASC Horizons Info
By ASC Horizons
In this column, we'll be covering tech topics from cloud to call center.
ASC Technologies AG is a global provider of innovative solutions to record, analyze and evaluate multimedia-based communications. ASC’s solutions reveal vital information, enabling companies and organizations to considerably improve their value creation: contact centers enhance customer service, efficiently deploy staff and increase productivity. For more information, visit www.asc.de.
Latest Articles |
The Impact of Mobile Recording Solutions on Compliance, Security and Quality Monitoring - 12/18/2017 |
The Best Way for Contact Centers to Deploy Speech Analytics - 11/10/2017 |
Cloud Recording and Analytics for Service Providers in the MiFID II Era - 10/09/2017 |
A Wide Variety of Communications Recording Applications - 09/05/2017 |
The Imperative of Recording Mobile Communications - 08/01/2017 |
The Paradigm Shift of Cloud Recording - 07/05/2017 |
The Power of Video Counseling and its Impact on Compliance Recording - 05/31/2017 |
Transforming a Multichannel Contact Center into an Omnichannel Powerhouse - 05/01/2017 |
A Two-Stage Program to Improve Emergency Response Capabilities - 03/31/2017 |
MiFID II and the Urgency of the Cloud - 03/02/2017 |
The Power of Desktop Analytics - 02/07/2017 |